Returns & Exchanges

At Colta, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.

• 3.
  Ship the Item

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.